IQJam
An innovative collaborative knowledge exchange community for the enterprise
Let's face it, we all know that someone somewhere out there has the
answer to a question or a problem that you have. The hard part is
finding that someone. CEOs will always tell you that an
organization's greatest asset is the cumulative knowledge of its
employees.
IQJam helps you locate and harness the power of that knowledge with
exceptional ease.
IQJam is the perfect solution for organizations looking to
capitalize on the knowledge of their employees. The concept is
amazingly simple - people ask questions and other people answer
them.
Questions and their answers can be voted up or down. Voting allows
the IQJam community to identify questions that they would like to
see answered. Voting on answers helps identify the correct answer as
well as eliminate ones that may be incorrect. Once the correct
answer has been entered, it is marked by the user as being
"answered".
IQJam allows people to identify who the subject-matter experts are
within an organization. It accomplishes this by keeping track of
answered questions and associating them with IQSpaces and Tags.
- Help departments develop and manage communities of
practice.
- Improve help and support/service desk operations.
- Allow customers and/or partners to ask questions and
receive answers about products and/or services.
- Eliminate the need for discussion databases.
- Develop self sustaining FAQs (Frequently Asked
Questions).
- Build a knowledge base for your company or community.
Questions and answers can be found in several ways:
- Selecting an IQSpace and sub-category
- Selecting one of the following views:
- Recent Questions
- Answered Questions
- Unanswered Questions
- Questions and Answers by Votes
- "Hot Questions"
- Tags
- Full Text Search
- Questions - Easily ask a question using a simple form.
- Answers - Quickly and easily answer questions.
- IQSpaces - Questions are grouped together using "IQSpaces". Each IQSpace
can have one or more sub-categories.
- Tags - Each question has one or more "tags" which helps you locate
information.
- Duplicate Question Checker - Questions entered will be checked to see if there is already a
duplicate question in IQJam.
- User Profiles - Each person has a profile with information about them and
includes links to the questions they have asked and answers they
have posted.
- Follow/Unfollow IQSpaces - Receive email notificatons when new questions and/or answers are
added to an IQSpace
or Sub IQSpace.
- Leader Board - An easy way to see the ranking of top IQJam members by the
number of questions they submitted and the number of questions
that they answered.
- News Feeds - Subscribe to RSS feeds to monitor when new questions are asked
and when answers are given.
- Search - The search facility makes it easy to find information stored in
IQJam.
- Web Administration - You can administer and configure IQJam from a web browser
- Customizable - Companies can make their IQJam match their corporate branding by
using the IQJam Control Panel.
- Installation - Typically installation and configuration takes less than 15
minutes.
IQJam comes with both a Web Services API and a JSON API that you can
use to extend IQJam with web, line-of-business and other
applications.
IQJam Product Brochure - Download (PDF)
Improve the Performance of Your Enterprise with Social Networking
Software - Download (PDF)
IQJam Mobile for Apple iPhone and Google Android - Download (PDF)
- Server - IBM Lotus Domino 8.5.1
- Administrative Client - IBM Lotus Notes 8.5.1 or via web browser
- Web Browsers - Microsoft Internet Explorer 7 and 8, Mozilla Firefox 2 and 3,
Apple Safari 3 and 4 and Google Chrome
- The IQJam template
- The Setup, Installation and Customization Guide
- Complete source code
- Outstanding customer support
- IQJam Single Server License
- IQJam 3 Server License Pack (Best Value)
Please contact our sales team for more inforamtion.