We will make every reasonable attempt to provide world class support to both customers and potential customers. Please let us know if we succeed, or if we do not. Your feedback helps us to continue what works well, and improve what does not work as well.
E-mail support will be provided twenty four hours a day, and is recommended, as it allows our support group to access the information provided and respond in a timely manner.
E-mail support for IdeaJam: IdeaJam Support
E-mail support for IQJam: IQJam Support
Phone support will be available from 8am to 6pm PDT. The numbers to use are:
From the United States, Canada, Mexico, and South America: +1 (360) 450-5022