Who should use IQJam?
Whether it's Information Technology, Customer Service, Marketing, Quality Assurance, Facilities, Engineering or Sales, IQJam can be used by any department in your company:
- Help departments develop and manage communities of practice.
- Improve help and support/service desk operations.
- Allow customers and partners to ask questions and receive answers about products and services.
- Eliminate the need for discussion databases.
- Develop self sustaining FAQs (Frequently Asked Questions).
- Build a knowledge base for your company or community.
- Create help systems that can be surfaced in Microsoft Office, Lotus Notes, IBM Connections, Sharepoint, intranets or on web sites.
With IQJam, companies can setup one IQJam for the entire company or individual ones for different groups and departments. Each IQJam can have its own user access rights defined making it extremely flexible.